I will be sharing my experience with Zahocho Knives Tokyo in this article. You can also read a small Q&A that I did with Zahocho Knives Tokyo at the end of this article.
Note: You can read the review of a Zahocho Original Gyuto here: Kisuke x Zahocho Gyuto Review
About Zahocho Knives Tokyo
Zahocho Knives Tokyo is a Tokyo, Japan-based online shop specializing in authentic Japanese kitchen knives. They offer a range of value, high-performance, and collectors knives with worldwide shipping with EMS or DHL. Frederick Magno and his wife Sarah manage the webshop.
About Frederick Magno
Fred is very passionate about knives and knows a lot about the anatomy of the knives he is offering. His passion shines through his in-depth replies. If you have any questions, wishes, or requirements or you are not sure what knife to get, you can count on Fred to help you to find the knife that suits you the best. He has a deep understanding of the knives he offers but also knows the anatomy of the knife styles.
Note: Frederick Magno is also known as ”Fred” or ”Erick”.
Shipping & Handling
From answering questions to personal touches like a handwritten card. You can expect that your order will arrive safely at your doorsteps. Zahocho Knives Tokyo will communicate the steps that are being taken via email and will keep you up to date about your order status. The shipment box will have enough padding so you don’t have to worry about shipment damages.
Webshop User Expereince
Update: The Zahocho website has a new layout which is a lot easier to navigate. Fred has updated the website with my suggestions and other customers’ suggestions. It is cleaner, modern, and fast.
The Webshop User Experience should be improved, with the current layout and navigation it can get quite confusing very fast. You need to take a few too many steps to find the correct information about Zahocho Knives Tokyo and the knives they offer. And not all pages are complete as they offer more knives than the ”brand page” suggest. And the carousel/slider at the homepage is not offering anything than taking up an entire page without the purpose of adding to the user experience or guiding the user to a specific page.
(This page will be updated if Zahocho improved its user experience on its webshop)
I hope that they can improve the user experience of the webshop since the customer support is excellent!Chef Panko
Questions & Answers with Zahocho Knives Tokyo
What is the vision of Zahocho Originals?
Why did Zahocho Knives Tokyo introduce a Collab line instead of going for a fully branded Zahocho Original?
When was Zahocho Knives Tokyo Established?
What is the story behind the name Zahocho? (坐 – 坐包丁)?
Zahocho Knives Tokyo
If you have any other questions feel free to ask them in the comment section below or contact Zahocho Knives Tokyo for more information.
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